peso88 Privacy Policy – How Your Data Is Handled

Our Privacy Policy

1. Information We Collect

When you register for an account on peso88, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect more information than is necessary for the purposes described in this policy.

2. How We Use Your Information

The personal information you provide is used primarily to create and manage your account, verify your identity, and process financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. Your transaction history and betting activity are used to monitor for responsible gaming concerns and to comply with applicable Philippine regulations on anti-money laundering and player protection. We may use aggregated, anonymised data to analyse platform performance and improve our services, but this data cannot be used to identify you individually. We will never sell your personal information to third parties for marketing purposes.

3. Sharing Your Information

peso88 shares your personal data only with trusted third parties who are necessary for the operation of the platform, such as payment processors, identity verification providers, and fraud prevention services. All third-party partners are contractually required to handle your data in accordance with applicable privacy laws and to use it only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if we are legally required to do so. In the event that peso88 undergoes a business restructuring or acquisition, your data may be transferred to the new entity, but it will remain subject to the same privacy protections described in this policy. We will inform you of any such transfer in advance wherever possible.

4. Cookies and Tracking Technologies

peso88 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how the platform is used across different devices. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful to Filipino players so we can continue to improve the experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the peso88 platform.

5. Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Financial transaction records are typically retained for a minimum of five years in accordance with anti-money laundering regulations. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. You may request details of how long specific categories of your data are retained by contacting our support team at [email protected]. We regularly review our data retention practices to ensure we are not holding information longer than necessary.

6. Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the peso88 platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all staff are trained on data protection responsibilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account.

7. Your Rights

As a user based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of it at any time. You may also request that we correct any inaccurate or incomplete information in your account. In certain circumstances, you have the right to request the deletion of your personal data, subject to our legal and regulatory retention obligations. You have the right to object to or restrict the processing of your data where we are relying on legitimate interests as our legal basis. To exercise any of these rights, please contact our support team at [email protected] and we will respond within a reasonable timeframe in accordance with applicable law.

8. Children's Privacy

The peso88 platform is strictly intended for adults aged 21 and above in accordance with Philippine gaming regulations. We do not knowingly collect personal information from anyone under the legal gaming age. If we become aware that a minor has registered an account or provided personal information, we will immediately close the account and delete all associated data. Parents or guardians who believe their child may have accessed the platform should contact us immediately at [email protected]. We take our responsibility to protect minors seriously and have age verification measures in place at the point of registration.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered users via email or through a prominent notice on the platform before the changes take effect. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically so you are always aware of how your information is being handled. Continued use of the peso88 platform after any changes have been posted constitutes your acceptance of the updated policy.